Privacy Policy

Effective Date: February 7, 2026
Last Updated: February 7, 2026

Southern VUEs ("we," "us," or "our") operates southernvues.com. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or use our services.

Information We Collect

We collect information you provide directly to us, including:

* Name, email address, and phone number

* Property address and project details

* Communication preferences

* Payment information (processed securely through our payment provider)

We may also automatically collect certain information about your device and how you interact with our website, including IP address, browser type, and pages visited.

How We Use Your Information

We use the information we collect to:

* Provide and deliver our drone photography and videography services

* Process transactions and send related information including confirmations and invoices

* Send you appointment reminders, service updates, and other transactional messages via SMS and email

* Respond to your comments, questions, and customer service requests

* Improve our website and services

SMS and Email Communications

By providing your phone number and checking the SMS consent box on our website or verbally consenting during phone conversations with our booking system, you agree to receive transactional text messages from Southern VUEs. These messages may include:

* Appointment confirmations and reminders

* Service updates related to your booking

* Customer service responses

Message Frequency: You may receive up to 5 messages per month related to your service appointments.

Opt-Out: You can opt out of SMS messages at any time by replying STOP to any message. You can opt out of emails by clicking the unsubscribe link in any email.

Message & Data Rates: Standard message and data rates may apply based on your mobile carrier's plan.

Help: Reply HELP to any SMS message or contact us at (225) 427-8667 for assistance.

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

* With service providers who assist in our business operations (payment processing, scheduling)

* When required by law or to protect our rights

* With your explicit consent

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

* Access the personal information we hold about you

* Request correction of inaccurate information

* Request deletion of your information

* Opt out of marketing communications

* Withdraw consent for SMS messages at any time

To exercise these rights, contact us at [email protected] or (225) 427-8667.

Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can control cookies

through your browser settings.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us:

Southern VUEs
Email: [email protected]
Phone: (225) 427-8667
Website: southernvues.com